Our services
Our service does not stop at the sale. We support you before, during, and after your purchase to ensure your experience is perfect.
Advice
Personalised guidance
In our Paris boutique
Our team welcomes you personally in our Parisian boutique to introduce you to our collection. Take the time to feel the weaves, observe the patterns, and understand the story behind each piece.
We help you find the perfect piece according to your criteria:
Remote advice
Can't make it in person? Send us photos of your interior by email. We will suggest the most suitable pieces and can send you detailed photos of the kilims that interest you.
Care
Cleaning and restoration
Professional cleaning
We recommend professional cleaning every 3 to 5 years depending on use. We offer a traditional cleaning service:
For certain kilims with poorly fixed dyes, we will recommend dry cleaning instead.
Restoration
Does your antique kilim need restoration? Mireille Garrigues, with twenty-five years of experience, offers to restore all your Oriental rugs. Restoration work is carried out in our boutique in full view of passers-by, at 51 rue Dauphine, Paris 6th.
Guarantee
Satisfaction guaranteed or your money back
You benefit from a 14-day guarantee. If the rug does not meet your expectations once at home, you may return it in its original condition for a full refund, excluding return shipping costs.
Any outbound shipping costs incurred at the time of dispatch will be deducted.
Contact
Get in touch
A question? A specific project? We are here.
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